Progress is not syncing
Confirm that iCloud Drive is enabled for BuddyPort, that the device is signed into the intended Apple ID, and that a stable connection is available.
SupportLet’s get your Buddy moving again.
Try these quick fixes, or send us the details and we’ll help with your adventure.
The game has no sound
Open BuddyPort Settings and check Music and Sound Effects. Also confirm that the iPhone is not muted and its volume is raised.
A mission feels stuck
Pause and restart the mission. If the issue continues, close BuddyPort completely, reopen it, and try the destination again.
I want to reset progress
Open BuddyPort Settings to remove one Buddy or reset all local BuddyPort progress. This action cannot be undone.
Still need a hand?
Include your device model, iOS version, BuddyPort version, and the destination or mission where the issue happened. Please do not send passwords or private iCloud information.